These Terms and Conditions govern the use of our online ordering service for takeaway collection. By placing an order through our website, you agree to be bound by these terms.
Orders must be placed via our official website www.pho79partick.co.uk
You must ensure all details provided are accurate and complete.
Once your order is placed, you will receive a confirmation email or SMS. This does not constitute acceptance of your order.
All payments must be made online via debit or credit card at the time of ordering.
We use secure third-party payment gateways to process transactions.
Prices include VAT where applicable.
Orders are for collection only from our premises at Pho 79, 279 Dumbarton Road, Glasgow, G11 6AB, Scotland, UK.
Estimated collection times will be provided, but may vary due to demand or preparation time.
You must present your order confirmation upon collection.
Orders can be cancelled within 5 minutes of placement by calling us directly.
Refunds are issued only for cancellations made within the allowed time or if we are unable to fulfil your order.
Refunds will be processed to the original payment method within 5–10 business days.
Please inform us of any allergies or dietary requirements before placing your order.
While we take precautions, we cannot guarantee the absence of allergens.
We are not liable for delays or failure to perform due to events beyond our control.
Our liability is limited to the value of the order placed.
We collect and process personal data in accordance with our Privacy Policy.
Payment details are handled securely and are not stored by us.
We reserve the right to update these Terms and Conditions at any time.
Continued use of our service constitutes acceptance of any changes.
For questions or concerns, please contact us at pho79partick@gmail.com.